Vicenza, Italy

The candidate will join the Dainese Consumer Care Team and will support the end customer of the B2C channel in any issue related to our products.

Responsibilities are:

  • Providing customer service and managing the B2C channel to offer appropriate solutions by mail, phone, company site, social channels, etc.
  • Providing information on order and shipment status and order availability
  • Promoting ordinary maintenance services with original spare parts
  • Providing technical support to Back Office to ensure timely and accurate customer feedback
  • Being the technical reference for the online channel.

The ideal Candidate has the following characteristics:

  • Bachelor in Foreign languages
  • Previous experience in Commercial Back Office
  • Excellent knowledge (writing, listening, speaking) of English and German
  • Good knowledge of a third language is a plus
  • Good command of Microsoft office suite.

We are looking for a very precise and accurate person, with strong interpersonal and communication skills.

Special benefits:

  • Flexibility of working time
  • Smart working
  • Company canteen
  • Exclusive discounts for employees
  • …and much more… Apply now to discover more about being a Dainese employee!